ITIL V3 Intermediate Lifecycle program: Service... for Windows

The description of ITIL V3 Intermediate Lifecycle program: Service... - Play With New Friends

Course Description: This Online Learning course immerseslearners in the overall concepts, processes, policies and methodsassociated with the Service Strategy phase of the Service Lifecycle.The course covers the management and control of the activities andtechniques within the Service Strategy stage, but not the detail ofeach of the supporting processes. This course is designed using anengaging scenario-based approach to learning the core disciplines ofthe ITIL best practice and positions the student to successfullycomplete the associated exam.