The description of Bugzero - Play With New Friends
Bugzero is a web-based bug tracking, defect tracking, issue tracking, and change management system used in a distributed team environment to track software bugs, hardware defects, test cases, or any other issues. It can also be used equally powerful as a helpdesk customer support, trouble ticketing, or email management system to collect and manage customer feedbacks, incidents, requests, and issues.Features of Bugzero:Standard technologies, web-based, lightweight, feature-rich, robust, fast, reliable, and exceptional usabilityCross platforms, single one code base written in Java and J2EE, truely run anywhere and everywhereCross database systems, based on standard SQL 92, fully open, scalable, and modular database schemaNo client software, no firewall issues, and accessible from anywhere on the internet through HTTP, HTTPS, or SMTPOffers more than just bug tracking, as Bugzero works equally well as a helpdesk customer support systemSupports both web interface and email interface (particularly for customer support), for internal and external usersSupports custom fields of data types including datetime, number, URL, and link ID. Fields can be added or removed anytimeFlexible workflow to fit your unique process, completely configurable and customizable per projectWorks in any languages (UTF-8) including Chinese, Japanese, and KoreanCustomizable page layout, your own company logo, and look and feelSupports multiple projects, configurable access control, and self registrationConfigurable advanced group and field level access control model (security)Configurable automatic and manual bug-assignmentFile attachment (can attach multiple files and any kinds of files at once)Supports direct screen capture for attachment (available as add-on)Email notification and cc mail (per project, template based)Configurable email notification triggers or listeners (per project, per user)CVS and Perforce source version control integration through emailMetrics reports, advanced search, and re-usable stored queriesComprehensive readable bug-audit trail (change history)Quick sorting and CSV file export supporting Asian languages in UnicodePublic projects and self registration for open source projectsSupports LDAP/Active Directory user authentication (available as add-on)Custom email reminder and escalation (available as add-on)Easy install (server-side only) and minimal maintenance neededEasy to use web-based system administration (no learning curve)Exceptional remote trouble shooting and debugging capabilities Bugzero is a web-based bug tracking, defect tracking, issue tracking, and change management system used in a distributed team environment to track software bugs, hardware defects, test cases, or any other issues. It can also be used equally powerful as a helpdesk customer support, trouble ticketing, or email management system to collect and manage customer feedbacks, incidents, requests, and issues.Features of Bugzero:Standard technologies, web-based, lightweight, feature-rich, robust, fast, reliable, and exceptional usabilityCross platforms, single one code base written in Java and J2EE, truely run anywhere and everywhereCross database systems, based on standard SQL 92, fully open, scalable, and modular database schemaNo client software, no firewall issues, and accessible from anywhere on the internet through HTTP, HTTPS, or SMTPOffers more than just bug tracking, as Bugzero works equally well as a helpdesk customer support systemSupports both web interface and email interface (particularly for customer support), for internal and external usersSupports custom fields of data types including datetime, number, URL, and link ID. Fields can be added or removed anytimeFlexible workflow to fit your unique process, completely configurable and customizable per projectWorks in any languages (UTF-8) including Chinese, Japanese, and KoreanCustomizable page layout, your own company logo, and look and feelSupports multiple projects, configurable access control, and self registrationConfigurable advanced group and field level access control model (security)Configurable automatic and manual bug-assignmentFile attachment (can attach multiple files and any kinds of files at once)Supports direct screen capture for attachment (available as add-on)Email notification and cc mail (per project, template based)Configurable email notification triggers or listeners (per project, per user)CVS and Perforce source version control integration through emailMetrics reports, advanced search, and re-usable stored queriesComprehensive readable bug-audit trail (change history)Quick sorting and CSV file export supporting Asian languages in UnicodePublic projects and self registration for open source projectsSupports LDAP/Active Directory user authentication (available as add-on)Custom email reminder and escalation (available as add-on)Easy install (server-side only) and minimal maintenance neededEasy to use web-based system administration (no learning curve)Exceptional remote trouble shooting and debugging capabilities Standard technologies, web-based, lightweight, feature-rich, robust, fast, reliable, and exceptional usabilityCross platforms, single one code base written in Java and J2EE, truely run anywhere and everywhereCross database systems, based on standard SQL 92, fully open, scalable, and modular database schemaNo client software, no firewall issues, and accessible from anywhere on the internet through HTTP, HTTPS, or SMTPOffers more than just bug tracking, as Bugzero works equally well as a helpdesk customer support systemSupports both web interface and email interface (particularly for customer support), for internal and external usersSupports custom fields of data types including datetime, number, URL, and link ID. Fields can be added or removed anytimeFlexible workflow to fit your unique process, completely configurable and customizable per projectWorks in any languages (UTF-8) including Chinese, Japanese, and KoreanCustomizable page layout, your own company logo, and look and feelSupports multiple projects, configurable access control, and self registrationConfigurable advanced group and field level access control model (security)Configurable automatic and manual bug-assignmentFile attachment (can attach multiple files and any kinds of files at once)Supports direct screen capture for attachment (available as add-on)Email notification and cc mail (per project, template based)Configurable email notification triggers or listeners (per project, per user)CVS and Perforce source version control integration through emailMetrics reports, advanced search, and re-usable stored queriesComprehensive readable bug-audit trail (change history)Quick sorting and CSV file export supporting Asian languages in UnicodePublic projects and self registration for open source projectsSupports LDAP/Active Directory user authentication (available as add-on)Custom email reminder and escalation (available as add-on)Easy install (server-side only) and minimal maintenance neededEasy to use web-based system administration (no learning curve)Exceptional remote trouble shooting and debugging capabilities Standard technologies, web-based, lightweight, feature-rich, robust, fast, reliable, and exceptional usabilityCross platforms, single one code base written in Java and J2EE, truely run anywhere and everywhereCross database systems, based on standard SQL 92, fully open, scalable, and modular database schemaNo client software, no firewall issues, and accessible from anywhere on the internet through HTTP, HTTPS, or SMTPOffers more than just bug tracking, as Bugzero works equally well as a helpdesk customer support systemSupports both web interface and email interface (particularly for customer support), for internal and external usersSupports custom fields of data types including datetime, number, URL, and link ID. Fields can be added or removed anytimeFlexible workflow to fit your unique process, completely configurable and customizable per projectWorks in any languages (UTF-8) including Chinese, Japanese, and KoreanCustomizable page layout, your own company logo, and look and feelSupports multiple projects, configurable access control, and self registrationConfigurable advanced group and field level access control model (security)Configurable automatic and manual bug-assignmentFile attachment (can attach multiple files and any kinds of files at once)Supports direct screen capture for attachment (available as add-on)Email notification and cc mail (per project, template based)Configurable email notification triggers or listeners (per project, per user)CVS and Perforce source version control integration through emailMetrics reports, advanced search, and re-usable stored queriesComprehensive readable bug-audit trail (change history)Quick sorting and CSV file export supporting Asian languages in UnicodePublic projects and self registration for open source projectsSupports LDAP/Active Directory user authentication (available as add-on)Custom email reminder and escalation (available as add-on)Easy install (server-side only) and minimal maintenance neededEasy to use web-based system administration (no learning curve)Exceptional remote trouble shooting and debugging capabilities
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